Smart Organisations are making their products the most convenient
We are all trying to pack more into less time, often choosing the quickest and simplest products and services over the ‘best’.
Many of the big name supermarkets and online businesses (we know and use everyday) are exploiting this motivation with their customers...more
Featured Articles
At Pivotal we are often inspired to write about observations and insights which have made a splash in our thinking.
We will be writing a number of these over the course of the year so check back every so often for the latest thinking from our world.
Key Performance Information
It is easy to forget that information not only costs your business to create, but continues to cost you money when it is part of a customer, supplier or internal process ...more
